StafStar Platform Privacy Policy & Terms of Service
Effective Date: January 10, 2025
Introduction
StafStar Platform is committed to protecting the privacy of Agencies and their end-users of our web and mobile application platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Definitions:
· StafStar: www.StafStar.com, owned and operated by Ayas Technology Consulting Inc., referred to as “StafStar,” "Platform," "We," "Us," or "Our."
· Agency/Agencies: Organizations conducting recruitment and employment activities through the platform, referred to as “Agency/Agencies,” “You,” or "Your."
· End-user(s): Organizations or individuals seeking professionals or employment opportunities, referred to as "End-user(s)," "Employer(s)," or "Professional(s)."
· Terms: Collectively refers to this Privacy Policy and the Terms of Service.
These Terms explain how the platform collect, use, maintain, and protect personal information of Agencies, Employers, and Professionals on the platform. They also define legal rights regarding personal information. By using the platform or its services, you agree to these Terms.
This document outlines:
· Personal data collected.
· Usage of collected data.
· Data sharing and access policies.
· User rights.
· The platform’s cookie policy.
Consent
By using the platform, you and your end-users’ consent to the conditions of data collection, use, and retention as specified in these Terms.
Data Collected Automatically, and Manually:
· First and last name, email address, phone number, IP address.
· Geographic location and physical address (for specific platform functions, such ad distance calculation).
· Data processed using Artificial Intelligence (AI) tools. We use AI tools to process the resume parsing and social media marketing purpose.
How StafStar Use Personal Data
StafStar use the data collected for purposes specified in this Terms. We do not use data beyond what is disclosed here.
· Automatically Collected Data: Used for service delivery and operational processing.
· User-Provided Data: Used for communication, service provision, and promotional purposes.
Data Sharing
Internal Use:
· User data is accessible only to authorized personnel within our organization for support, and fulfilling the purposes outlined in these Terms.
External Sharing:
StafStar do not sell or share user data with third parties except under these circumstances:
· When required by law or legal proceedings.
· To protect our legal rights.
· To potential buyers in the event of a business sale (with prior notice).
If users follow hyperlinks to external websites, they should review the privacy policies of those websites as we are not responsible for their practices.
Data Retention
StafStar retain personal data only as long as necessary to fulfill the purposes for which it was collected. Users will be notified if retention periods exceed this timeframe. If an agency or end-user deletes an account, the associated data will be permanently deleted. Agencies and end-users are responsible for keeping their records for future use.
Data Protection
StafStar use advanced encryption and secure servers to protect user data. Only authorized employees bound by confidentiality agreements can access stored data. However, due to the inherent risks of the internet, we cannot guarantee absolute security.
Third-Party Services
StafStar partner with third-party service providers to enhance platform functionality. These include:
· Web and Data Hosting: Amazon Web Services (AWS), located in Canada.
· Messaging Services: Meta Platforms, Inc. (WhatsApp) and Twilio Inc. (SMS)
· Resume Parsing and Social Media Marketing AI Processing: OpenAI, L.L.C.
· Optional Credit Card Payment Processing: Stripe, Inc.
Agency and end-users must review the privacy policies of these providers. The platform does not collect or store credit card information, payment processing organization process directly.
Data Access, Agencies and End-users Rights
· Agencies and end-users can access, modify or delete to their personal data. StafStar only add change or delete data if support requested by the agency or end-users.
· Contact our Privacy Officer via email for any data-related inquiries or requests.
Cookies
Cookies are used to improve user experience and monitor browsing habits. Users can disable cookies through browser settings, though this may affect platform functionality.
Types of Cookies Used:
· Analytical Cookies: Track usage patterns to improve platform design and functionality.
· Third-Party Cookies: Tailor advertisements to user interests.
Age Restrictions
As per Personal Information Protection and Electronic Documents Act (PIPEDA) / Canada, and Children's Online Privacy Protection Act (COPPA) / USA, users must be 13 years or older. We do not knowingly collect data from minors. If we discover data from users under 13, it will be deleted immediately. Parents or guardians may contact us to ensure compliance.
7. Dispute Resolution
7.1 Governing Law: These Terms are governed by the laws of the Province of Ontario and Canada.
7.2 Arbitration: Disputes will be resolved through binding arbitration in Ontario.
Solving disputes are responsibility of the agency even invoiced, and the payment is processed by the platform.
8. Changes to These Terms
We reserve the right to modify these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.
Account Management
By creating an account, Agencies and their End-users agree to:
· Control and maintain the accuracy of their profile and parametric information.
· Be solely responsible for the security of their accounts and their end-user’s accounts.
· Update information as needed, track end-user information updated.
We reserve the right to suspend accounts for violations of these Terms or inappropriate behavior.
Sales and Subscriptions
· Agencies, and end-users are billed for services when ordered.
· Refunds are provided if services are canceled under acceptable terms.
· Subscriptions auto-renew unless canceled one week before the renewal date. Inactivity for three consecutive months may result in account suspension.
· After free trials (three months) agencies required to either transition to pay per use, prepaid plans or suspend/cancel their accounts.
· Agency accepts to pay third party service charges wherever applicable such as credit card commission, SMS, WhatsApp, etc.
· Stafstar will be invoicing directly if the agency is using StafStar licenses or credit card payment processing, agency accepts payment delays for processing.
Promotions and Advertisements
Promotional offers are subject to change and limited in duration. The Platform reserves the right to advertise goods and services to Agencies and End-users.
Code of Conduct
It is Agencies’ responsibility to monitor and control and-user code of conduct and not to violate the laws and copyrights when using the platform. All users (agencies and end-users) must comply with applicable laws, including but not limited to intellectual property rights and anti-harassment regulations. Users are prohibited from providing false or misleading information or engaging in harmful or abusive behavior towards others.
Intellectual Property
All content on the Platform, including images, text, logos, documents, and downloadable files, is the property of Ayas Technology Consulting Inc. and its creators. Also, Agency shall consider third party intellectual property rights when uploading video, image or text to the platform.
Use Platform License and Invoicing
If the agency is working under the platform license or using platform credit card issuing service, the agency maintains full responsibility against its end-user clients and manage their relationship in professional manner ethically and legally even the Platform is invoicing directly to the end user doe to license or credit card use.
Liability and Indemnity
Users agree to indemnify Ayas Technology Consulting Inc. (StafStar) against any claims arising from their use of the platform. StafStar are not liable for external transactions or conflicts between agencies and end-user(s).
Applicable Laws
These terms are governed by the laws of Ontario, Canada, depending on the jurisdiction of the user. Any invalid provisions will be severed without affecting the rest of the Terms.
Contact Information
Please contact us if you have any questions or concerns by sending email to us at info@StafStar.com.